Florist New Cross Accessibility Statement

Our Commitment to Accessible Florist Services in New Cross

At Florist New Cross, we prioritise making our online flower ordering services accessible to everyone in our local community and beyond. We believe that every customer in New Cross should have easy, convenient access to beautiful blooms—regardless of their abilities or the technology they use. Our ongoing commitment to accessibility means that all customers can enjoy a seamless experience browsing and ordering flowers from Florist New Cross online.

WCAG 2.1 AA Compliance

Florist New Cross is dedicated to adhering to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. These international guidelines have been designed to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. By meeting the WCAG 2.1 AA level of compliance, we strive to ensure our flower ordering platform provides equal access and usability for all customers throughout the New Cross area.

Screen Reader Compatibility

Understanding the diverse needs of our customers, we have optimised the Florist New Cross website for compatibility with popular screen readers. This enables those who rely on assistive technologies to navigate our website, access flower product information, and complete orders with confidence. Our layout follows logical structures, employs descriptive alternative text for images, and ensures form fields and navigation elements are clearly labelled. These provisions help to create an experience where customers using screen readers feel comfortable and empowered when ordering flowers from Florist New Cross online.

High Contrast and Readable Design

Visual accessibility is core to our website design. We have carefully chosen colour schemes that provide strong contrast between background and foreground elements, making text and images easier to see and read for users with visual impairments or colour vision deficiency. Font sizes are adjustable, giving customers control over how content is viewed on different devices. High contrast options and readable fonts reinforce our commitment to making accessible Florist New Cross services available to all online customers.

Your Feedback and Contact for Accessibility Issues

Florist New Cross is always striving to improve the accessibility and inclusivity of our online platform. We recognise that accessibility is an ongoing effort and welcome feedback from our customers to help us achieve the highest standards. If you encounter any accessibility barriers or experience difficulty ordering flowers on our website, please do not hesitate to contact us. Our team is ready to assist you and will work promptly to address any issues you may face. Your insights are vital in helping us enhance the accessible Florist New Cross experience.

Accessibility for All in New Cross

Accessibility is about more than just meeting standards—it’s about ensuring that all customers in New Cross can order from Florist New Cross online with ease. By following best practices for web accessibility, combining high-contrast designs with assistive technology support, and being responsive to customer feedback, we are dedicated to making online flower ordering accessible to everyone in our community. Thank you for choosing Florist New Cross, where accessibility and customer satisfaction bloom together.